Last updated: 3 November 2026

At TABI & MAMA, we believe every mother deserves a little more ease in her day. Our frozen meal delivery service brings thoughtfully prepared meals directly to your doorstep, wherever you are in the UK.

1. UK-Wide Delivery

TABI & MAMA offers delivery throughout the United Kingdom, including England, Scotland, Wales and Northern Ireland.

Delivery is subject to postcode eligibility and the availability of suitable temperature-controlled courier services. Certain remote locations, including some Scottish Highlands and Islands addresses, may have limited delivery options.

You will be informed if we cannot fulfil delivery to your address before your order is dispatched.

2. Delivery Charges

Delivery charges are calculated and displayed at checkout before payment.

Costs may vary depending on your location, order size and delivery requirements.

3. Processing & Delivery Times

Our meals are carefully prepared, frozen and packed before dispatch.

Estimated delivery dates will be communicated during checkout or in your order confirmation.

Although we aim to deliver within the stated timeframe, occasional delays may occur due to weather conditions, courier disruptions or other circumstances beyond our control.

4. Insulated Packaging

Every TABI & MAMA order is dispatched frozen in protective, insulated packaging with suitable cooling materials.

We offer two meal box sizes:

• Standard Box: Seven frozen meals.

• Large Box: Fourteen frozen meals.

Our packaging is designed to help maintain the required temperature throughout transit.

5. Receiving Your Meals

As our meals are frozen and perishable, we recommend arranging for someone to receive your delivery.

Once your order arrives:

1. Open your delivery box promptly.

2. Check that your meals are still frozen and their packaging is intact.

3. Place your meals directly into your freezer.

4. Follow the storage and heating instructions provided.

If your meals arrive thawed, damaged or in an unexpected condition, please contact us before consuming them.

6. Missed or Unsuccessful Deliveries

Please ensure your delivery address and contact details are accurate when placing an order.

If delivery cannot be completed, any further arrangements will depend on courier availability and whether the meals remain safe for consumption.

We will review delivery issues individually, without affecting your statutory consumer rights.

7. Damaged, Delayed or Incorrect Orders

If something isn't right with your delivery, please contact us as soon as possible at support@tabiandmama.com.

Include your order number, a description of the issue and photographs where possible.

We will investigate and arrange an appropriate resolution, including a replacement or refund where applicable.

8. Subscription Deliveries

Subscription customers will receive their meals according to their selected delivery frequency.

Changes, pauses or cancellations are subject to the terms of your subscription and the applicable order cut-off times.

9. Storage & Food Safety

All meals are delivered frozen and should be transferred to your freezer immediately upon arrival.

Always follow the storage, defrosting and reheating instructions on the product packaging.

Do not refreeze fully defrosted meals unless the product instructions specifically permit it.

10. Contact Us

For delivery enquiries or assistance with an existing order, please contact:

support@tabiandmama.com

TABI & MAMA